FAQs

Can I buy my promotional writing instruments directly via the pen configurator?

A direct online order is not possible. As soon as you have configured your promotional writing instrument and sent your enquiry, you will be taken care of personally and individually on the further processing of your order as quickly as possible.

What do I need to observe when uploading the logo files into the pen configurator?

If you would like to see what your logo looks like on one of our promotional writing instruments, please note that the graphic representation on the pen configurator depends on the format of the uploaded file.

If your logo is fully surrounded by a square frame you are welcome to use a JPEG or GIF file format. If you would like to upload a freestanding logo, please use a PNG file with transparent background if possible.

How do I select the right colours?

If you would like to design your writing instrument in your specific company colours, please select the closest matching colour from the free colour selection. If you know the RGB values of your company colours, you can enter these directly. In addition, you can also enter Pantone colours on the entry form if required.

To ensure printing of your company colours true to the original, please enter the corresponding Pantone values on your enquiry.

Please note that the graphic representation of the colours on the screen may differ from the final printed result on the writing instrument!

Ask us directly! We would be pleased to advise you on selecting suitable colours!

I have sent an enquiry - what happens next?

Your enquiry goes directly to our sales office in Schramberg. From there it is passed to one of our selected sales agents in your area or a dealer of your choice who will handle your enquiry.

Schneider: The brand quality for your promotion power.

Schneider is a leading international brand for writing instruments. Our products are characterised by quality, writing comfort, design and suitability for everyday use.

Wernigerode

Specialized on writing instruments with Liquid-ink-technology. Manufactures high quality writing instruments for office and leisure.

Employees approx. 120

Floor space approx. 8.200 m²

Schramberg

Research, development, tool making, plastics technology, manufacturing of assemblies/components, marketing and sales.

Employees approx. 300

Floor space approx. 24.000 m²

Sales Center Weilheim

The sales and logistics center. Supplies Schneider products and select brands of paper and office supplies and writing instruments. Offers EDP support for electronic planning and control of goods.

Employees approx. 80

Quality. Made in Germany.

We develop and produce our components solely in Germany. We thus guarantee outstanding product quality and compliance with the demanding ecological and social standards in Germany. All refills are readily available from shops, meaning that your customers can use their writing instruments for a long time.

Sustainability is also an important principle for us in manufacturing and marketing. One manifestation of this is the certification by the world‘s most exacting environmental system pursuant to the EU eco audit ordinance.

Sustainability, pro-activeefforttostayclosetotheuser, high product quality and open minded simplicity - these are the four principles on which our ideas and actions are based.

Environment and responsibility are most important for us.

As responsible and future-orientated company the protection of our environment, for us, is a central concern - not just until the recent years. We are the first and only company in the writing instruments field which has been validated in 1998 in accordance with the world's most stringent environmental management system: EMAS. Our goal is the continuous improvement of direct and indirect environmental performance, conservation of natural resources, the efficient use of energy and the reduction of waste and emissions.

Recycling of product components

Electricity from 100% waterpower / regenerative energy

No PVC, only pure materials as PET and PP

Developed and produced in Germany

Reduction of emissions and waste

Long lasting, sustainable products